Hacks on PlayStation accounts and security issues

Recent reports point to a worrying rise in hacks targeting PlayStation accounts. These security problems have been reported by users since December 2025 and have drawn heavy criticism of Sony for its handling of account takeovers and security. It appears this new issue exposes a serious flaw in the company’s policy.

Security flaws and hackers

According to the reports, hackers can gain access to PlayStation accounts with just a few pieces of information: the PSN ID and a verifiable transaction ID belonging to the account owner. They do this by contacting Sony customer support and using those details as proof of ownership. In this way, they can bypass all other security layers without phishing the current account or hacking the owner’s email.

User criticism

Users have voiced concerns about the security measures Sony has in place. On May 18, 2026, a user known as Colin Moriarty and host of the podcast Sacred Symbols reported that his PSN account had been hacked without any phishing attempts. Moriarty said he had not noticed any suspicious activity around his account before the attack. He had received warnings from others some time before he was actually hacked, but felt powerless.

Sony’s security tips

Despite the major concerns surrounding these vulnerabilities, Sony has so far not issued a formal statement on the mass hack claims. In the past, the company has warned users to be extremely careful with personal account details such as IDs and transaction information. Sony stresses that sharing sensitive information with others violates its terms of service and can lead to account takeover.

The main issue with the current PSN account vulnerability is that many affected users claim they never shared sensitive information with anyone. Moriarty, for example, noted that he had not received any phishing attempts or unwanted emails that could have led to the hack. At the same time, an increase in suspicious emails was shown around the same period, raising the question of whether there is a connection.

This is not the first time Sony has faced sophisticated hacking attacks. In 2023, rumors warned that a hacker group was threatening to leak sensitive information from the Japanese company unless its ransom demands were met. Now, in 2026, the company appears to be facing problems again, this time involving vulnerable users. Fans of the platform are now waiting for an official statement from Sony and a quick fix to address the current security flaws.