Epic Games has been successfully giving away free games weekly since 2018, significantly increasing user engagement for its digital storefront. However, CEO Tim Sweeney admits that many of their exclusives have not performed well. While the company's free games strategy has been highly economical and beneficial for raising awareness and promoting paid games on the platform, several exclusives have proven to be costly mistakes. Sweeney emphasizes the effectiveness of the free games approach, likening it to a user acquisition program that is more affordable than traditional advertisement methods. The Epic Games Store continues to face challenges against dominant competitors like Steam, which remains the go-to platform for PC gaming.

What strategy has Epic Games used to attract users to its store?

Epic Games has attracted users to its store primarily by offering free games every week, which has proven to be a cost-effective way to raise awareness and increase sales for developers of paid games.

Launched in 2018, the Epic Games Store aimed to capture a share of the digital gaming market dominated by Steam. Despite initial backlash from gamers, Epic has consistently introduced incentives such as timed exclusives, though many have fallen short of expectations. The company's strategy has shifted toward leveraging its free game giveaways to foster a loyal user base effectively.