Funcom has announced that they will reimburse players of Dune: Awakening after a recent patch accidentally caused the loss of bases, vehicles, and other in-game items. This error occurred when areas intended for PvE were switched back from PvP status too early, resulting in players losing their setups and resources in the affected zones. Funcom has taken responsibility for the oversight and stated that they are working to restore the lost items through the game’s Claim Rewards tab. Additionally, the studio is enhancing internal processes to prevent similar issues in the future and is focused on addressing bugs that lead to item loss, as well as removing cheating behaviors that negatively impact gameplay.

What steps is Funcom taking to resolve the issues in Dune: Awakening?

Funcom is restoring lost items to affected players via the in-game Claim Rewards tab and is improving its internal processes to prevent similar problems in the future. They are also addressing other bugs related to item loss and have a dedicated team focusing on mitigating future losses caused by server issues.

Dune: Awakening is an open-world RPG set in the iconic Dune universe, inspired by the novels and films. Players are tasked with survival in the hostile desert environment of Arrakis, balancing resource management with combat elements. Since its launch, the game has faced a mix of challenges and successes, including significant sales figures and a growing player base. Despite its teething issues, the game is recognized for its ambitious design and faithful adaptation of the source material.