Activision recently conducted an experiment in Call of Duty: Modern Warfare 3 to gauge the impact of reducing skill-based matchmaking (SBMM). Despite frequent complaints that SBMM negatively affects player experience, the study revealed that deprioritizing skill in matchmaking led to significant player drop-off. Primarily, lower-skilled players were less likely to return, while higher-skilled players remained, causing a detrimental shift. The experiment showed that while top-tier players might benefit temporarily, the overall player base would diminish, ultimately harming the game's longevity. Activision faced criticism, with players arguing for alternative matchmaking systems, but the company remains committed to balancing player engagement across all skill levels.

Why did Activision decide to experiment with skill-based matchmaking in Call of Duty: Modern Warfare 3?n

Activision aimed to understand the true impact of SBMM on player retention and overall game experience. By conducting the experiment, they sought to balance the game better and ensure that both lower-skilled and higher-skilled players could enjoy matches, thus improving player retention.

Call of Duty: Modern Warfare 3, developed by Sledgehammer Games, was released on November 10, 2023, for PlayStation 5, PC, and Xbox Series X|S. The game continues the iconic franchise's tradition of offering fast-paced, competitive multiplayer modes, and persistent debates around skill-based matchmaking reflect its passionate community's struggle for a balanced and enjoyable experience.