The renowned gaming platform Steam has updated its refund policy to include playtime during early access periods. This move addresses how certain games offer early play for customers who purchase deluxe or special editions. The playtime accumulated during this early access will now count towards the platform's standard two-hour window for refund eligibility. Valve's decision aims to adapt to the changing gaming industry where early access benefits are growing in popularity. Steam's overall 14-day return policy remains unaffected, provided the game hasn't been played for over two hours or the official release date hasn't passed.

What are the current terms of Steam's refund policy?

Steam's refund policy asserts that customers can request a refund for any game within 14 days of purchase, as long as they have played the game for less than two hours. This rule now includes any time spent in early access periods.

Beyond the recent policy update, it's worth noting that Valve's online gaming platform, Steam, has been the hub for PC gaming for many years, offering an extensive library of games, user reviews, and features such as Steam Workshop for game mods and Steam Sales for discounts. Valve's commitment to adapting its policies reflects the company's dedication to maintaining consumer trust and satisfaction in a dynamic industry.