Lenovo has faced backlash after canceling pre-orders of the Legion Go 2 from its website due to demand exceeding expectations. The company announced the inconvenience on Reddit, citing that they do not want to hold onto customer payments without timely delivery. Though Legion Go 2 units are reaching major retailers, Lenovo has not specified how many direct pre-orders have been impacted. Many frustrated customers are questioning why those who ordered from third-party retailers are prioritized over direct buyers, expressing concerns about lack of compensation and transparency. Lenovo aims to replenish its online inventory but admits to operational missteps and promises improvements in the future.

nWhy did Lenovo cancel Legion Go 2 pre-orders?

Lenovo canceled pre-orders because demand for the Legion Go 2 exceeded their expectations, leading to unforeseen delivery delays. They are now working to fulfill orders as quickly as possible while prioritizing timely customer service.

The Lenovo Legion Go 2 is the company's second-generation handheld gaming PC, featuring an 8.8-inch OLED display, a built-in kickstand, and detachable controllers. With specifications that include options for AMD Ryzen Z2 processors and up to 32GB of RAM, it's designed for portable gaming enthusiasts looking for high performance in a compact form. However, the abrupt cancellation of pre-orders has stirred dissatisfaction among those eager to experience the device.