Phasmophobia: Kinetic Games apologizes for mistakes in the Player Character Update

Intelligence Summary
- Kinetic Games responds to issues with Phasmophobia's Player Character Update. Read more about the apology and fixes.
Phasmophobia: Kinetic Games apologizes for issues with the Player Character Update
Kinetic Games, the developer of Phasmophobia, has apologized to players for the issues that have arisen with the long-awaited Player Character Update. The studio said it had "missed the mark" and "failed to live up to our promises to you." The apology comes after the update launched earlier this week.
Issues with the update
The Player Character Update was met with high expectations from many players. However, after release, it became clear that the update did not meet the higher standard Kinetic Games had set for itself. The team has now acknowledged that the frustration and disappointment among players was obvious. In a statement, the studio said: "Your feedback and your reviews were justified. Our team has grown significantly over the past year, and that comes with a higher standard that we did not meet in this case."
Patches and hotfixes
In response to the complaints, several patches and hotfixes have already been released. Kinetic Games has rolled out a substantial patch and two hotfixes to improve the player experience. The goal of these updates is to bring the game back in line with Kinetic's vision for this update. It is a sign that the developer is actively working on adjustments based on community feedback.
Community feedback
Phasmophobia's development has always been closely tied to its community. Player feedback has been essential to the process of improving the game. Kinetic Games said the team has taken in a wide range of feedback, allowing it to create a better experience for all players.
Timeline
2026-05-17: Kinetic Games says it "missed the mark" and is working to restore the community's trust.
2026-05-10: The Player Character Update launches and draws mixed reactions from players.
2026-05-01: Kinetic Games announces the upcoming Player Character Update, which many players had been anticipating.
Kinetic Games hopes its recent efforts to address the issues surrounding the Player Character Update will help win back the community's trust. Restoring its reputation and ensuring the game's quality for the future remains important for the developer.


